Negative online customer reviews can significantly damage the reputation of a business, discourage potential customers and cost a business thousands in lost sales. Handling bad reviews can be tricky, but this provides a great opportunity to mitigate their effects with positivity and demonstrate excellent customer service as well as commitment to improvement. Besides, effectively addressing…
Getting reviews on Google as a local business literally carries a lot of weight. This is in terms of highly boosting your online reputation, ranking in the Google Maps lucrative 3-pack and highly influencing consumers’ purchasing decision to spend money with you. And if you regularly generate reviews on Google, the more you will catch…
You may have heard of ‘online reputation marketing’ and not be well aware of what it means or exactly what value it can provide. Maybe you are just hearing about it right now or wondering if this is something you need to implement as a strategy in terms of moving your local business forward. Then…
